Reminder of the Importance of Secure Transfer of Medical Records

A recent article titled “Health records faxed to business by mistake” by Canadian Healthcare Technology points out the practical importance of safe and secure transfer of medical records:

“Despite repeated alerts to Alberta Health Services, a Calgary business continues to receive private health information via fax. Scott Chisolm says his office fax machine has been receiving the sensitive records since 2008.”

You can read the full article here.

These types of mistakes not only violate patient privacy rights but can have tragic consequences if, for example, an important lab test is lost in transport between the lab and doctor’s office.

At Excelleris, we aim to promote the safe and secure transfer of medical records. If you’re a medical provider, learn about how our Launchpad product can support you in providing the best care for your patients, through secure electronic delivery of diagnostic data.

Pap Test Results & Reminders to be distributed via Excelleris to providers in BC & Yukon

June 25th, 2014

Note: This bulletin has been sent to all Pap test providers in British Columbia and the Yukon.

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In early July 2014, Pap test providers across British Columbia and the Yukon will be able to access Pap test results and reminder letters through Excelleris.

What you need to know

Pap test results and reminder letters will be distributed in the same manner that your other Lower Mainland Laboratory reports are received. If your reports are received via Excelleris hardcopy (through Meditran), fax, or Excelleris LaunchPad, you will now receive your Pap test results and Pap test reminder letters in the same way.

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By |July 4th, 2014|Launchpad Tips|Comments Off on Pap Test Results & Reminders to be distributed via Excelleris to providers in BC & Yukon

Changes to Island Health outpatient laboratory requisition

Note: This memorandum has been sent to all Vancouver Island Clinics and Community Physicians.

Date: June 30, 2014

From: Scott McCarten Manager– Standards, Process Improvement & Quality for Island Health Laboratory Medicine, Pathology & Medical Genetics

The British Columbia Medical Association (BCMA) and the Medical Services Commission (MSC) have jointly mandated further changes to the Standard Outpatient Laboratory Requisition (SOPLR) effective June 30th, 2014. In order to accommodate the mandated changes, the Island Health Laboratories requisition has been updated. Please note that any new orders for Island Health outpatient laboratory requisitions will be filled with this new requisition, which includes the changes outlined below.

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Electronic Information Distribution: the “New Normal”

Recently, Canada Post announced that they were planning to increase postage rates as well as phase out urban delivery. This announcement earned the organization  more than a few days in the news, but it highlighted an absolute fact: the vast majority of people have already accepted electronic information distribution as the “new normal”.  It makes a lot of sense.  It is ecologically responsible, it is extremely cost effective, and it is fast and convenient.

Excelleris is, of course, in the business of Health Care information distribution. Most of the information we distribute goes electronically to recipients that have already embraced the “new normal” but a subset still gets printed and distributed in the old fashioned, VERY EXPENSIVE way.  This is a great pity, considering the financial pressure on Health Care as an industry overall.  Really – there are better ways for Health Care to spend money than on antiquated information distribution methods. (more…)

Do you really need to print that? Why Health Care should take a page from the Travel industry

When it comes to being green, Health Care, and supporting service organizations to the Health Care Industry, need to take a page from the Travel Industry.

Travelling serves as an excellent reminder to be conscious of environmental issues and consumption in general.  The amount of trash generated in one cross-Canada flight alone is disturbing, even though airlines are making concerted and very visible efforts to reduce the amount of waste they generate. Hotels have gotten the message as well, and you can’t get on the elevator without reading the hotel environmental policy and to please reuse your towels and linens.   The cynics amongst us like to think that this is all just “green” marketing.  The optimists say “So what?”  If marketing is what it takes to make us think about this issue, then so be it.

Hospitals, like hotels are actively trying to address this issue and are seeking ways to balance the critical need for cleanliness with the equally critical need to help ensure our planet remains fit for habitation.   But what about us – what can Excelleris do to reduce our environmental impact?
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Available Health Care Information for EMR Vendors and Providers in B.C.

We’ve put together a helpful chart for health care providers and EMR vendors showing all the types of health care information available electronically from labs in B.C. Not only does the chart include health care information available from these content sources now, but also when new information is planned for release.

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Thoughts on the ImagineNation Challenges and Innovation in Health Care

Excelleris was recently awarded first place in the Canada Health Infoway ImagineNation Challenge in the category of Patient Access to Information. The awards were announced on 27-May-13 at the eHealth 2013 conference in Ottawa and presented to organizations that seek to inspire, provoke, and promote innovation in health and health care. We were of course delighted to place first in our category (competitive souls work here!), and we will of course participate in any future Challenges that Infoway sponsors. The team at Infoway does a great job of supporting the organizations that enter, and it is a great way to increase awareness of the many innovations that are emerging in the Health Care Industry. (more…)