Consumer Health

Reminder of the Importance of Secure Transfer of Medical Records

A recent article titled “Health records faxed to business by mistake” by Canadian Healthcare Technology points out the practical importance of safe and secure transfer of medical records:

“Despite repeated alerts to Alberta Health Services, a Calgary business continues to receive private health information via fax. Scott Chisolm says his office fax machine has been receiving the sensitive records since 2008.”

You can read the full article here.

These types of mistakes not only violate patient privacy rights but can have tragic consequences if, for example, an important lab test is lost in transport between the lab and doctor’s office.

At Excelleris, we aim to promote the safe and secure transfer of medical records. If you’re a medical provider, learn about how our Launchpad product can support you in providing the best care for your patients, through secure electronic delivery of diagnostic data.

Electronic Information Distribution: the “New Normal”

Recently, Canada Post announced that they were planning to increase postage rates as well as phase out urban delivery. This announcement earned the organization  more than a few days in the news, but it highlighted an absolute fact: the vast majority of people have already accepted electronic information distribution as the “new normal”.  It makes a lot of sense.  It is ecologically responsible, it is extremely cost effective, and it is fast and convenient.

Excelleris is, of course, in the business of Health Care information distribution. Most of the information we distribute goes electronically to recipients that have already embraced the “new normal” but a subset still gets printed and distributed in the old fashioned, VERY EXPENSIVE way.  This is a great pity, considering the financial pressure on Health Care as an industry overall.  Really – there are better ways for Health Care to spend money than on antiquated information distribution methods. (more…)