Sometimes even the best laid plans can run into challenges. You can count on Excelleris to quickly provide product solutions so you can focus on your patients without unnecessary interruptions. That’s why we provide:
- day-to-day tactical problem solving
- technical support
- trouble shooting
Our technical support has been designed to be:
Training and On-Boarding
No matter how small or large your organization, we want you to have the maximum benefit of our solutions. While our products are intuitive and user friendly, we know you want a fast and seamless transition.
Whether it’s a custom solution or our flagship launchpad product, we will work with you to develop a training approach to ensure all users seamlessly transition to the new platform. Our scalable training is based on your unique needs and can range from support provided by your electronic health record provider to full in-person training sessions and creating on-site super users.